If you can't sign in to your account because you forgot your password, click the link below to reset your password. 


Forgot Password Link


You can also obtain your password by clicking the Forgot Password link located on the login page. 


Enter the email address you used when creating your account and we'll send your information to that address. 


How to update my password?


After logging in, click on the ALK Cloud menu in the top menu bar. Click Change Password to enter your new password and click Save


Note: Currently we only support US English language.