On Jan. 1, 2021, some users may have started receiving $0 for Tolls on all routes run in PC*MILER On-Premise. This affects PC*MILER 33 and older versions.


To resolve in PC*MILER 32 & 33:

  • Run the PC*MILER Updater tool, which allows you to download any available software patches and data updates. Apply the latest available Toll update.
  • If you are unable to download those files via the PC*MILER Updater tool, they can be downloaded via direct links:

    PC*MILER 33 - Click to Download
    PC*MILER 32 - Click to Download


To resolve in Older PC*MILER Versions:


PC*MILER 31

  • Download Update
  • Extract to: C:\ALK Technologies\PCMILER31\Data\Info (Default Location)


PC*MILER 30

  • Download Update
  • Extract to: C:\ALK Technologies\PCMILER30\Data\Info (Default Location)


PC*MILER 29

  • Download Update
  • Extract to: C:\ALK Technologies\PCMILER29\Data\Info (Default Location)


PC*MILER 28

  • Download Update
  • Extract to: C:\ALK Technologies\PCMILER28\Data\Info (Default Location)


PC*MILER 27.1 WorldWide

  • Download Update
  • Extract to: C:\ALK Technologies\PMW271\World\Info (Default Location) 


PC*MILER 27

  • Download Update
  • Extract to: C:\ALK Technologies\PMW270\NA\Info (Default Location) 


PC*MILER 26.1 WorldWide

  • Download Update
  • Extract to: C:\ALK Technologies\PMW261\World\Info (Default Location)


PC*MILER 26

  • Download Update
  • Extract to: C:\ALK Technologies\PMW260\NA\Info (Default Location) 


PC*MILER 25.1 WorldWide

  • Download Update
  • Extract to: C:\ALK Technologies\PMW251\World\Info (Default Location)


PC*MILER 25

  • Download Update
  • Extract to: C:\ALK Technologies\PMW250\NA\Info (Default Location)


NOTE: If using a non-default location for your PC*MILER installation, search for the following file names to locate the correct directory - "tollsinfo.dat" & "tollsplaza.dat".


If the above steps do not resolve your issue - Please choose the SUBMIT TICKET option and our Support team will assist you.