On Jan. 1, 2021, some users may have started receiving $0 for Tolls on all routes run in PC*MILER On-Premise. This affects PC*MILER 33 and older versions.
To resolve in PC*MILER 32 & 33:
- Run the PC*MILER Updater tool, which allows you to download any available software patches and data updates. Apply the latest available Toll update.
- If you are unable to download those files via the PC*MILER Updater tool, they can be downloaded via direct links:
PC*MILER 33 - Click to Download
PC*MILER 32 - Click to Download
To resolve in Older PC*MILER Versions:
PC*MILER 31
- Download Update
- Extract to: C:\ALK Technologies\PCMILER31\Data\Info (Default Location)
PC*MILER 30
- Download Update
- Extract to: C:\ALK Technologies\PCMILER30\Data\Info (Default Location)
PC*MILER 29
- Download Update
- Extract to: C:\ALK Technologies\PCMILER29\Data\Info (Default Location)
PC*MILER 28
- Download Update
- Extract to: C:\ALK Technologies\PCMILER28\Data\Info (Default Location)
PC*MILER 27.1 WorldWide
- Download Update
- Extract to: C:\ALK Technologies\PMW271\World\Info (Default Location)
PC*MILER 27
- Download Update
- Extract to: C:\ALK Technologies\PMW270\NA\Info (Default Location)
PC*MILER 26.1 WorldWide
- Download Update
- Extract to: C:\ALK Technologies\PMW261\World\Info (Default Location)
PC*MILER 26
- Download Update
- Extract to: C:\ALK Technologies\PMW260\NA\Info (Default Location)
PC*MILER 25.1 WorldWide
- Download Update
- Extract to: C:\ALK Technologies\PMW251\World\Info (Default Location)
PC*MILER 25
- Download Update
- Extract to: C:\ALK Technologies\PMW250\NA\Info (Default Location)
NOTE: If using a non-default location for your PC*MILER installation, you can search for the following file names to locate the correct PC*MILER version directory - "tollsinfo.dat" & "tollsplaza.dat"
If the above steps do not resolve your issue - Please choose the SUBMIT TICKET option and our Support team will assist you.