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PC*MILER Users - FAQs
What is PC*MILER?
I'm a member of the press and I need more information on ALK.
PC*MILER Technical Support and Sales Contact Information
How can I join or unsubscribe from ALK’s mailing lists?
How often do you release a new version of PC*MILER?
What's New in PC*MILER Version 31?
Is PC*MILER available in a GPS option?
I have a suggestion for a new feature.
I'm interested in receiving Beta Releases of PC*MILER
PC*MILER Local Street and International Data
Does PC*MILER have an exclusive 64-bit architecture?
I manually applied an update to PC*MILER and it still is displayed in the Updater Tool
What add-ons does the PC*MILER Software include?
Certified Operating Systems by Version
MVS - Installing the .0 and .1 Releases of the Same PC*MILER Version
Using ALK's MapSure
I received a New Key with Additional Features.
Updates & Patches
PC*MILER 31: Updates & Patches
PC*MILER 30: Updates & Patches
PC*MILER 29: Updates & Patches
PC*MILER 28: Updates & Patches
I have a license error
I receive a -706 error. | Does Not Match Hardware Specified
I receive a -707 error. | Multi-User Sharing
I receive a -710 error. | License Crash
I receive a -712 or -734 error. | File Replacement
I have a User Count Exceeded error. | Network License
I receive a -105 through -132 error. | WMI Corruption
My Multi-user network license keeps giving me this error: “You have 1 license. There are already 1 people using the product.”
When I try to activate PC*MILER, I get the error: “UNC Path is required.”
I have a UI error
When launching PC*MILER I receive "Your License is currently valid." when trying to open
When I close the PC*MILER User Interface, I receive an error
My map has disappeared
My Multiuser Workstation Install is very slow.
When I open PC*MILER I get an error referring to alk_fuelopt.dll
In PC*MILER 31, I receive a fatal exception when launching.
In PC*MILER 30, I receive an ALK.UI error message.
In PC*MILER 28, I receive a Fatal Exception error message.
How do I set my routing options/vehicle profile?
How do I turn off the pick list?
How do I set the units to Kilometers?
How to Set Default Route Options
How do I use Custom Data?
Backing Up Your Custom Files (Strongly Suggested)
What is an ALK Cloud ID or CoPilot ID?
PCMILER - Enable 'Add Places' on Workstations without Local Settings
I enter a zip code and receive an Invalid POBox error.
Export Custom Places (PC*MILER 27-30)
Export Custom Roads from PC*MILER to flattened_af.dat file
Importing Saved Files and Settings From a Previous Version
Map & Routing Data
Does PC*MILER offer WorldWide data?
Who is your map data provider?
What countries are included in your worldwide data?
Does map data change when a new version releases?
Can PC*MILER map data be licensed separately for other uses?
I have a suggestion for a new feature.
I want to report a map data correction.
I need access to ZIP Codes and Postal Codes. What does PC*MILER include?
I can’t find a street address in PC*MILER
How should I format a street address for geocoding?
What is a lat/long?
What type of lat/long formats does PC*MILER accept?
Does PC*MILER have traffic speed data?
Does PC*MILER have toll costs?
Does PC*MILER have hazardous materials map data and routing capabilities?
ETA/ETD in Reports
My Zoom Slider Bar is missing from my PC*MILER Map
After installing PC*MILER I can't find some U.S. ZIP Codes
The PC*MILER Highway Database
PC*MILER Local Street and International Database
“Special Restrictions” in Routing and Reports
I’m zooming in on the PC*MILER map and I don’t see any streets
Are there different map styles to choose from in PC*MILER?
Why can’t I see a satellite map layer in PC*MILER?
PC*MILER Toll Discouraged Routes
Routing For Different Vehicle Sizes and Restriction Overrides
Tolls and Plaza Names in the Detailed Route Report
Reporting Data Errors
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Spreadsheets - Error referencing Trust access to the VBA project object model
Spreadsheets - Compatible with Microsoft Excel 2016?
Excel Cell shows #NAME? when using PC*MILER|Spreadsheets
Can I use 3-digit zip codes with Spreadsheets?
PC*MILER for the AS/400
PC*MILER AS/400 - Delete Temporary Data Queues
How do I install the AS/400 Library after downloading?