If you receive the error message above, please refer to the error log (.log file) referenced in the PC*MILER Fatal Exception message. By default, it is located in C:\ALK Technologies\PCMILER33\App


Sample Log:



If your log file mentions "Revulytics," which is our tool for in-app messaging and tracking usage statistics, we recommend disabling this feature.


To Disable Revulytics:


  1. Launch PC*MILER 33
  2. Go to File > Application Settings
  3. Uncheck the two boxes for Content and Usage & Privacy