PC*MILER


User Interface (UI) Errors

In PC*MILER 32, why do I receive an internet connectivity error?
ERROR: "PC*MILER Cannot Connect to ALK Services. Please Check your Connection and Try Again." This message occurs when the PC where you a...
Wed, 5 Sep, 2018 at 6:56 PM
What does 'Your license is currently valid' mean when launching PC*MILER?
When launching PC*MILER, if you receive the message below - there is a problem with Windows permissions.  To resolve it, you have to grant all users or ...
Fri, 9 Mar, 2018 at 3:03 PM
Why do I receive an error when closing the PC*MILER user interface?
When closing the PC*MILER UI, do you receive an error such as this one? If so, browse to the location referenced in the exception error and open th...
Thu, 8 Mar, 2018 at 4:10 PM
What do I do when my map disappears?
To re-open the Map Window, select the Window tab > Layouts > Default Layout.
Thu, 8 Mar, 2018 at 4:15 PM
Why is my multi-user workstation install so slow?
PC*MILER shared sever installations rely heavily on the bandwidth of your host server. If you would like to speed up your workstation installation, you have...
Thu, 8 Mar, 2018 at 4:33 PM
Why do I get an error referring to 'alk_fuelopt.dll'?
This error occurs when our software attempts to use functionality from the .NET 3.5 framework and is unable to do so. Depending upon your operating system, ...
Fri, 9 Mar, 2018 at 3:03 PM
In PC*MILER 31, why do I receive a fatal exception when launching?
If you receive a fatal exception when trying to launch PC*MILER 31, the error should mention a log file and its location. Go to the log file. (Default L...
Thu, 8 Mar, 2018 at 4:41 PM
In PC*MILER 30, why do I receive an 'ALK.UI' error message?
Right click on the PC*MILER 30 icon on your desktop. Select Open file location. Delete the file "user.cfg" located in that folder. Launch PC*MI...
Thu, 8 Mar, 2018 at 6:40 PM
In PC*MILER 28, why do I receive a fatal exception error message?
PC*MILER 28 is failing to open and the Exception Log created in the C:\ALK Technologies\PCMILER28\App directory references:  Log Error Index CLI.Int...
Thu, 8 Mar, 2018 at 6:40 PM
The Updater incorrectly receives an error to free up hard-drive space
When running the auto-updater (Help>Check for Updates), if you receive the message to "Please free at least xxMB of space to run the Updater&qu...
Tue, 2 Oct, 2018 at 1:25 PM