Creating Places
Typically a driver is most interested in routing to the truck entrance. So it is recommended that the users who creates ‘Places’ in ALK Content Tools, place...
Thu, 31 Aug, 2017 at 4:58 PM
How can I get access to ALK Content Tools?
ALK Content Tools is available for no additional cost to all Enterprise CoPilot Truck users in North America.   If you are a CoPilot customer - to get you...
Thu, 31 Aug, 2017 at 5:05 PM
Naming Place Sets
The users of ALK Content Tools should name the Place Sets in a manner which is descriptive for the driver to understand. This is because the name of the Plac...
Thu, 31 Aug, 2017 at 4:59 PM
Can there be multiple users within my company with access to ALK Content Tools?
Yes, after an account is set up, your company’s ALK Content Tools Administrator can set up sub-users.
Wed, 11 Apr, 2018 at 1:52 PM
Creating Sites
It is recommended to use the satellite map style for creating sites. The entry gate should be the truck entrance. Similarly, an exit and an entry/exit gate s...
Thu, 31 Aug, 2017 at 4:59 PM
Naming Avoid/Favor’s and Road Closures
It is recommended to use a unique and easily recognizable name that will help in managing large sets of A/Fs and Road Closures. Adding a target date for revi...
Thu, 31 Aug, 2017 at 4:59 PM
I am having trouble logging in or I forgot my password. What should I do?
If you can't sign in to your account because you forgot your password, click the link below to reset your password.  Forgot Password Link You c...
Thu, 14 Dec, 2017 at 7:16 PM
How to update my password?
After logging in, click on the ALK Cloud menu in the top menu bar. Click Change Password to enter your new password and click Save.  Note: Currently we on...
Thu, 31 Aug, 2017 at 5:09 PM
What are the required fields and their formats in the import file?
The import file must include the following fields: latitude and longitude, city and state, or zip code. The fields - Place Name, Phone, and Comments are ...
Thu, 31 Aug, 2017 at 5:10 PM
How do I know if there’s a Site around a Place?
A ‘Place’ that has a ‘Site’ definition is represented by a  sign against its name.
Thu, 31 Aug, 2017 at 5:11 PM