General Information

What is PC*MILER?
PC*MILER generates point-to-point mileage, routes, and driving instructions over the complete highway system in North America, including Greenland, Puerto R...
Fri, 9 Mar, 2018 at 1:49 PM
Who is ALK's press contact?
Please contact ALK’s Media Relations Manager, Devon Valenti at dvalenti@alk.com for product information, demonstrations, and interviews.
Thu, 8 Mar, 2018 at 3:29 PM
How do I contact PC*MILER technical support or sales?
Technical Support If you have a question about PC*MILER or its related products, we encourage you search the ALK Support Center. It is regularly updated wi...
Thu, 8 Mar, 2018 at 3:29 PM
How can I join or unsubscribe from ALK’s mailing lists?
Join our email list Email us your name, company name, contact information and email address and we’ll add you to the list. Make sure you identify which ...
Wed, 10 Jan, 2018 at 6:48 PM
How often do you release a new version of PC*MILER?
ALK releases a new version of PC*MILER annually. For some products (depending on what’s licensed) quarterly releases are available. If you are interested in...
Wed, 7 Mar, 2018 at 2:22 PM
What's New in PC*MILER Version 31?
NOTE:  PC*MILER includes an easy way to check for updates from within the application.  Keeping current on updates is important to maintain the usability of...
Thu, 3 Aug, 2017 at 3:18 PM
Is PC*MILER available in a GPS option?
Yes. Check out CoPilot Truck.
Tue, 18 Apr, 2017 at 8:06 PM
How do I suggest a new feature?
If you have an idea for a new feature, email us at PCMSupport@alk.com. We’d love to hear from you. The feedback we receive from our customers is essential t...
Thu, 8 Mar, 2018 at 2:12 PM
Can I receive Beta releases of PC*MILER?
Please contact PC*MILER Technical Support at PCMSupport@alk.com for assistance.
Thu, 8 Mar, 2018 at 2:13 PM
How do I add street level or international map data?
In North America, users have the ability to add street-level detail to generate door-to-door routes and mileage by purchasing the PC*MILER|Streets data modu...
Thu, 8 Mar, 2018 at 2:24 PM