PC*MILER


FAQs

Where do you get the rail data from?
ALK creates and maintains the North American rail network map database that is used in PC*MILER|Rail. Railinc’s Industry Reference Files are used to obtain ...
Tue, 25 Apr, 2017 at 4:51 PM
Can I suggest a new feature or enhancement to PC*MILER|Rail?
If you have an idea for a new feature, please email us at PCMSupport@alk.com. The PC*MILER Product Management team would love to hear from you. Your feedbac...
Wed, 7 Mar, 2018 at 4:37 PM
How can I report a rail-related map data issue?
To report a rail data issue, please click the Submit Ticket button above. In your message, please describe the error and: For station location correct...
Thu, 29 Nov, 2018 at 9:07 PM
Can PC*MILER|Rail be licensed separately for other usage?
Yes. There are several options available to PC*MILER|Rail customers who need access to the rail data for use within other applications. Licensing costs depen...
Tue, 25 Apr, 2017 at 4:49 PM
How do I know what version of PC*MILER|Rail I have installed?
Open up PC*MILER|Rail and go to the Help tab and click on About. The Software Version is listed under This Product is Licensed to:.
Wed, 29 Aug, 2018 at 1:04 PM
What is Fuel Surcharge routing?
PC*MILER|Rail is used by the railroads to compute distances for mileage-based Fuel Surcharge calculations. Some railroads use mileage from PC*MILER|Rail Pra...
Mon, 22 Oct, 2018 at 9:03 PM
What's the difference between a Single Route option and the AutoRouter?
The Single Route (also referred to as Standard Route or Interactive Routing) is recommended for purposes that require accurate mileage when specific railroa...
Tue, 25 Apr, 2017 at 4:51 PM
Can I add custom names to the PC*MILER|Rail database?
Yes. Custom names can be added to the database through the Windows Interactive version, or by updating the Override text files. Custom names or overrides for...
Wed, 28 Nov, 2018 at 6:41 PM
Do you have a list of the Railroads accessible in PC*MILER|Rail?
Yes. This information is available here.
Wed, 29 Aug, 2018 at 1:15 PM
What is the Intermodal Route Type?
Intermodal freight transportation involves multiple modes of transport, for example, cargo is picked up at the shipper’s facilities in a trailer or container...
Tue, 25 Apr, 2017 at 4:53 PM