SUPPORT CENTER

PC*MILER


FAQs

Where do you get the rail data from?
Trimble MAPS creates and maintains the North American rail network map database that is used in PC*MILER Rail. Railinc’s Industry Reference Files are used t...
Tue, 24 Nov, 2020 at 7:36 PM
Can I suggest a new feature or enhancement to PC*MILER Rail?
If you have an idea for a new feature, please email us at support@trimblemaps.com. The PC*MILER Product Management team would love to hear from you. Your fe...
Tue, 24 Nov, 2020 at 7:37 PM
How can I report a rail-related map data issue?
To report a rail data issue, please click the Submit Ticket button above. In your message, please describe the error and: For station location correct...
Thu, 29 Nov, 2018 at 9:07 PM
Can PC*MILER Rail be licensed separately for other usage?
Yes. There are several options available to PC*MILER Rail customers who need access to the rail data for use within other applications. Licensing costs depe...
Tue, 24 Nov, 2020 at 7:37 PM
How do I know what version of PC*MILER Rail I have installed?
Open up PC*MILER Rail and go to the Help tab and click on About. The Software Version is listed under This Product is Licensed to:.
Tue, 24 Nov, 2020 at 7:37 PM
What is Fuel Surcharge routing?
PC*MILER Rail is used by the railroads to compute distances for mileage-based Fuel Surcharge calculations. Some railroads use mileage from PC*MILER Rail Pra...
Tue, 24 Nov, 2020 at 7:38 PM
What's the difference between a Single Route option and the AutoRouter?
The Single Route (also referred to as Standard Route or Interactive Routing) is recommended for purposes that require accurate mileage when specific railroa...
Tue, 25 Apr, 2017 at 4:51 PM
Can I add custom names to the PC*MILER Rail database?
Yes. Custom names can be added to the database through the Windows Interactive version, or by updating the Override text files. Custom names or overrides fo...
Tue, 24 Nov, 2020 at 7:47 PM
Do you have a list of the Railroads accessible in PC*MILER Rail?
Yes. That list is available here.
Tue, 24 Nov, 2020 at 7:48 PM
What is the Intermodal Route Type?
Intermodal freight transportation involves multiple modes of transport, for example, cargo is picked up at the shipper’s facilities in a trailer or container...
Tue, 25 Apr, 2017 at 4:53 PM