PC*MILER


FAQs

How often do you release a new version of PC*MILER|Rail?
A new version of PC*MILER|Rail is released on a when and if available basis. Supplemental updates of data are provided periodically on a when and if availab...
Tue, 25 Apr, 2017 at 4:44 PM
Where do you get the rail data from?
ALK creates and maintains the North American rail network map database that is used in PC*MILER|Rail. Railinc’s Industry Reference Files are used to obtain ...
Tue, 25 Apr, 2017 at 4:51 PM
Can I suggest a new feature or enhancement to PC*MILER|Rail?
If you have an idea for a new feature, please email us. The PC*MILER Product Management team would love to hear from you. Your feedback helps us in making co...
Tue, 25 Apr, 2017 at 4:46 PM
How can I report a rail-related map data issue?
To report a rail data issue, please click on “Email Data Correction” under the Help menu in PC*MILER|Rail. 
Tue, 25 Apr, 2017 at 4:48 PM
Can PC*MILER|Rail be licensed separately for other usage?
Yes. There are several options available to PC*MILER|Rail customers who need access to the rail data for use within other applications. Licensing costs depen...
Tue, 25 Apr, 2017 at 4:49 PM
How do I know what version of PC*MILER|Rail I have installed?
Open up PC*MILER|Rail and go to the Help menu, then select About.
Tue, 25 Apr, 2017 at 4:50 PM
What is Fuel Surcharge routing?
PC*MILER|Rail is used by the railroads to compute distances for mileage-based Fuel Surcharge calculations. Some railroads use mileage from PC*MILER|Rail Pra...
Tue, 25 Apr, 2017 at 4:50 PM
What's the difference between a Single Route option and the AutoRouter?
The Single Route (also referred to as Standard Route or Interactive Routing) is recommended for purposes that require accurate mileage when specific railroa...
Tue, 25 Apr, 2017 at 4:51 PM
Can I add custom names to the PC*MILER|Rail database?
Yes. Custom names can be added to the database through the Windows Interactive version, or by updating the Override text files. Custom names or overrides fo...
Tue, 25 Apr, 2017 at 4:52 PM
Do you have a list of the Railroads accessible in PC*MILER|Rail.
Yes. This information is available in the PC*MILER|Rail User’s Guide and from the Help menu in the Windows Interactive version.
Tue, 25 Apr, 2017 at 4:53 PM