FAQs
ALK creates and maintains the North American rail network map database that is used in PC*MILER|Rail. Railinc’s Industry Reference Files are used to obtain ...
Tue, 25 Apr, 2017 at 4:51 PM
If you have an idea for a new feature, please email us at PCMSupport@alk.com. The PC*MILER Product Management team would love to hear from you. Your feedbac...
Wed, 7 Mar, 2018 at 4:37 PM
To report a rail data issue, please click the Submit Ticket button above. In your message, please describe the error and: For station location correct...
Thu, 29 Nov, 2018 at 9:07 PM
Yes. There are several options available to PC*MILER|Rail customers who need access to the rail data for use within other applications. Licensing costs depen...
Tue, 25 Apr, 2017 at 4:49 PM
Open up PC*MILER|Rail and go to the Help tab and click on About. The Software Version is listed under This Product is Licensed to:.
Wed, 29 Aug, 2018 at 1:04 PM
PC*MILER|Rail is used by the railroads to compute distances for mileage-based Fuel Surcharge calculations. Some railroads use mileage from PC*MILER|Rail Pra...
Mon, 22 Oct, 2018 at 9:03 PM
The Single Route (also referred to as Standard Route or Interactive Routing) is recommended for purposes that require accurate mileage when specific railroa...
Tue, 25 Apr, 2017 at 4:51 PM
Yes. Custom names can be added to the database through the Windows Interactive version, or by updating the Override text files. Custom names or overrides for...
Wed, 28 Nov, 2018 at 6:41 PM
Yes. This information is available here.
Wed, 29 Aug, 2018 at 1:15 PM
Intermodal freight transportation involves multiple modes of transport, for example, cargo is picked up at the shipper’s facilities in a trailer or container...
Tue, 25 Apr, 2017 at 4:53 PM